Paybis Survey Shows 89% of Crypto Buyers Demand Absolute Fee Transparency
FINANCE WIRE ·
London-based crypto platform Paybis released new research on August 12, 2026, revealing that 88.9% of digital asset purchasers prefer exact fee amounts displayed in fiat currencies like USD or EUR over percentages. Furthermore, 84.9% favored a comprehensive cost breakdown rather than a single bundled total, and 64.3% wanted itemized labels for network, platform, and payment fees. Innokenty Isers, CEO and co-founder, noted that the era of opaque charges is ending as trust dictates platform selection. Founded in 2014, Paybis processes over $6 billion annually, serving 7 million clients worldwide with secure crypto-fiat infrastructure.
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New research by Paybis shows that 88.9% of cryptocurrency buyers want exact fee amounts displayed, and 84.9% prefer detailed fee breakdowns. This suggests that opaque fee practices are fading and transparency is emerging as a key decision factor in platform selection. Such user demands will spark competition among exchanges to enhance transparency and serve as a catalyst for increasing market-wide trust.
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- Cryptocurrency — As 89% of users demand fee transparency and trust increases, user influx and trading activity are expected to rise for cryptocurrency exchanges and platforms with transparent structures.
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As 89% of users demand real-cost fee transparency, platforms with transparent fee structures and clear settlement methods are expected to expand their market share. On the other hand, platforms that have relied on hidden fees will face pressure from customer churn.
The bullish scenario involves increased user influx to transparency-focused platforms leading to active crypto trading, while the bearish scenario involves deteriorating profitability for small and medium-sized platforms due to tightened regulations and system overhaul costs. Key monitoring indicators are customer retention rates by exchange and announcements of changes in fee policies.
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