FF Podcast: Chainberry CEO Says Most Brokers Get Crypto Payments Wrong

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For many FX and CFD brokers, enabling crypto payments appears to be little more than generating a wallet address and allowing clients to deposit digital assets. According to Chainberry Founder and CEO Veljko Jelić, that assumption overlooks the operational complexity that emerges once businesses begin processing crypto at scale. Speaking with FinanceFeeds Editor-in-Chief Nikolai Isayev on the latest FinanceFeeds Podcast, Jelić explained why enterprise crypto infrastructure extends far beyond wallets, arguing that automation, compliance, treasury management and stablecoin settlements are becoming essential building blocks for brokers, payment service providers and fintech firms embracing digital assets. Throughout the conversation, Veljko Jelić argued that many firms still view crypto through the lens of retail investing rather than enterprise operations. While blockchain technology has matured rapidly, he believes many businesses continue to underestimate the infrastructure required to process hundreds or thousands of transactions every day while remaining compliant across multiple jurisdictions. The discussion explored the operational realities of crypto payment processing, the growing institutional role of stablecoins, common misconceptions among brokers, and why automation is increasingly replacing manual workflows inside regulated financial firms. Jelić believes one of the biggest misunderstandings across the brokerage industry is confusing crypto acceptance with crypto infrastructure. “People think just having a wallet is enough for processing transactions on blockchain,” he said. “As soon as you get a few hundred transactions daily, this is already becoming a problem because you have financial checking of all those transactions, then you have compliance checking, and doing this manually is really not something which can be sustainable.” According to Jelić, operational complexity grows exponentially as transaction volumes increase. Every payment must be screened, routed, recorded and assessed for risk before ultimately reaching treasury. Chainberry addresses this by automating many of those processes behind the scenes. “You have several things happening in the background when there is a blockchain transaction,” he explained. “First, you have the wallet generated for a client or specific transaction. This has to be done like that in order to protect the system and other wallets from being affected by some bad money or some high-risk money which you don’t want to accept.” Once funds enter the platform, configurable rules determine how individual transactions are handled. “You can apply smart rules and have transactions handled in different ways depending on what their risk assessment is.” Instead of relying on staff to manually review every payment, businesses can automate routine decisions while escalating only exceptional cases for human approval. One of the more interesting insights from the interview was that Chainberry’s platform was shaped directly by operational teams inside the Forex industry. Rather than developing blockchain technology in isolation, Jelić said the company spent considerable time understanding the daily pain points facing regulated brokers. “We developed our product with the help of professionals from the Forex industry, where we were highlighting some of their pains and wanted to solve them.” Those challenges extend well beyond accepting deposits. Every incoming transaction requires compliance checks, treasury decisions and operational workflows that quickly become expensive when handled manually. “You have to check every transaction, you have to see what kind of assets you’re accepting, and this is causing a lot of manual work.” The same philosophy applies to treasury operations. Instead of manually consolidating assets between wallets or waiting for staff to manage blockchain transfers, Chainberry automates wallet sweeping, routing, gas fee optimisation and even conversion between crypto assets, stablecoins and fiat currencies. “We can make the routing, the treasury, everything you want just under your control completely.” The conversation repeatedly returned to stablecoins and their growing role within institutional finance. Jelić argued that discussions around digital assets often remain focused on volatility, overlooking how stablecoins are increasingly functioning as payment infrastructure. “Stablecoins are now becoming institutional assets which are being used for settlements and cross-border payments.” Unlike traditional banking systems that operate within business hours, blockchain settlement networks remain available around the clock. “You have banking systems which are not working after business hours or you have weekends where you cannot transfer money and maybe you need liquidity. This is exactly where crypto and stablecoins are solving the problem.” To demonstrate how rapidly stablecoins have grown, Jelić highlighted one statistic that surprised many industry observers. “We can just look back at 2025 and see the reports about the transactional volume of stablecoins, which were more than $33 trillion, compared to Visa and Mastercard combined processing of around $25 trillion.” While traditional payment networks remain dominant for consumers, he believes institutional settlement has already entered a new phase. “We cannot close our eyes to this fact anymore.” Another major theme throughout the discussion was operational efficiency. Many financial firms continue to dedicate substantial resources to manually reviewing blockchain payments, monitoring wallets, and managing treasury operations. Jelić believes much of that work can now be automated. “People are not even aware of how much manual work can actually be reduced.” He explained that businesses often realise the scale of unnecessary operational effort only after implementing automated workflows. “Only when you see it work automatically, you’re becoming aware that maybe you can really cut costs on those efforts.” At the same time, he acknowledged that compliance departments still require flexibility. “For compliance or finance, they want to do things manually. Some things need different approvals, so here we allow them to do some manual work.” The objective is therefore not eliminating human oversight altogether, but allowing technology to handle repetitive operational tasks while compliance professionals focus on exceptions. The interview also explored what crypto adoption may ultimately look like for consumers. Rather than users consciously choosing blockchain payments, Jelić believes the technology will increasingly disappear beneath familiar payment experiences. Major financial infrastructure providers are already moving in that direction. “Mastercard and Visa are doing this now,” he said. “Sometimes you can pay with a card, and this transaction may happen on the blockchain without you knowing.” He added that both companies continue investing heavily in blockchain initiatives, suggesting future payment infrastructure may increasingly rely on distributed ledger technology without changing the customer experience. That expectation also explains why Chainberry actively partners with payment service providers, CRM vendors, and broker technology companies. “Crypto as a payment method is going to become a default.” Rather than expecting every software provider to build blockchain expertise internally, Jelić believes specialist infrastructure providers can accelerate adoption through partnerships. Asked about the conversations he has with brokers and PSPs at industry conferences, Jelić said many organisations still underestimate how many operational layers sit behind enterprise crypto processing. “Many of them think that if they have an account with some exchange and they have a crypto wallet, they think that’s it. We are covering crypto payments.” In reality, he said, wallets represent only one component of a much broader operational system involving transaction monitoring, treasury management, compliance, reporting and risk controls. Another misconception concerns wallet contamination. If businesses fail to isolate suspicious transactions properly, high-risk assets can affect larger pools of funds and create compliance challenges. Related: Fed Braces for CPI Data That Could Rattle Crypto “Solutions like ours are basically preventing any kind of uncontrolled damage to your wallets and your risk assessment.” Fortunately, blockchain forensic technology has improved dramatically. “The forensic tools for KYT and AML are really very sophisticated now.” Those advances, he argued, not only protect financial institutions but also strengthen trust in blockchain itself. “By doing this, we are also increasing the trust in crypto and blockchain as a technology.” While headlines around digital assets often focus on token prices, ETFs and regulation, the FinanceFeeds Podcast highlighted another transformation taking place behind the scenes. As stablecoins become increasingly integrated into treasury operations, cross-border settlements and payment infrastructure, brokers are discovering that enterprise crypto requires much more than supporting deposits and withdrawals. Automation, compliance orchestration, treasury management and workflow optimisation are rapidly becoming competitive differentiators for firms processing digital assets at scale. If blockchain ultimately becomes invisible to end users, as Jelić predicts, then the companies building the infrastructure beneath those transactions may prove just as important as the blockchains themselves.

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Chainberry CEO Veljko Jelić points out that many brokers misunderstand crypto payments as merely creating wallets. To process hundreds of daily transactions, sophisticated enterprise infrastructure like automation, compliance, and fund management is essential. Financial institutions must transition from manual tasks to automated systems to achieve operational efficiency and risk management.

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The current state of crypto payments in the brokerage sector remains underdeveloped, often relying on inefficient manual processes. As institutional adoption grows, the complexity of managing liquidity, regulatory compliance, and security requires robust automated frameworks. Firms that fail to scale their infrastructure will face significant operational bottlenecks and increased exposure to risks.

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